- 姓名職稱陳泰衡 教授
- 英文姓名Brendan T. Chen
- 最高學歷美國州立南達科塔大學 Recreation Education 博士
- 學術專長Satisfaction with travel experiences
Information search behavior
Customer satisfaction
Education - 專業證照Disney Institute—Disney’s Approach to—Quality Service
Amadeus Basic Booking Course - Airlines
Galileo Basic Booking Course – Airlines
Abacus Basic Booking Course – Airlines
華語導遊人員
高齡休閒活動企畫師(C級)
- 傳真號碼04-23922003
- 校內分機8308
- 諮詢時間 Office Hours (星期一：7-9節)
- E-mail brendan@ncut.edu.tw
- 個人網頁 https://goo.gl/T9AGWC
I Suhartanto, D., Lu, Y. C., Hussein, A. S. and Chen, B. T*.(2018). Scrutinizing Shopper and Retailer Perception on Shopping Destination Image . Advances in Hospitality and Tourism Research, 6(2), 169-187.
I Suhartanto, D; Chen, B. T.*; Mohyi, Z; Adila, S (2018). Exploring Loyalty to Specialty Foods among Tourists and Residents. British Food Journal. 120(5), 1120-1131.
l Chen, B. T.*, (2017). Service Innovation Performance in Hospitality Industry: The Role of Organizational Training, Personal-Job Fit and Work Schedule Flexibility. The Journal of Hospitality Marketing & Management, 26(5),474-488.
l Lu, Y. C., Yeh, W. J., and Chen, B. T.*, (2016).The Study of International Students’ Behavior Intention for Leisure Participation: Using Perceived Risk as Moderate. Journal of Quality Assurance in Hospitality and Tourism, 17(2), 224-236.
l Ho., C. I. , Chang, Y. F., Wang, Y. L., & Chen, B. T., (2015). A Study of the Intertemporal Learning Styles: A Case of Vocational High School Students Majoring in Food and Beverage Management. Journal of Tourism and Leisure Management, 3(2), 15-30.
l Lu, C. Y., Berchoux, C., Marek, M. W., and Chen, B. T.*, (2015)
Service Quality and Customer Satisfaction: Qualitative Research Implications for Luxury Hotels, International Journal of Culture, Tourism, and Hospitality Research, 9(2),168-182.最佳期刊論文獎 Outstanding Paper
http://www.emeraldgrouppublishing.com/authors/literati/awards.htm?year=2016
l Chen, H. T. and Chen, B. T.*, (2015). Integrating Kano Model and Sipa Grid to Identify Key Service Attributes of Fast Food Restaurants. Journal of Quality Assurance in Hospitality and Tourism, 16(2), 141-163.
l Chen, M. H., Lin, C. P., and Chen, B. T.*, (2015). Drivers of Taiwan’s Tourism Market Cycle. Journal of Travel & Tourism Marketing,32(3), 260-275.
l Lu, C. C., and Chen, B. T.*, (2014). Information Search Behavior of Independent Travelers: Cross-Cultural Comparison between Chinese, Japanese and American Travellers. The Journal of Hospitality Marketing & Management, 23(8), 865-884.
l Chen, B. T.*,(2014).Advances in Hospitality and Tourism Marketing and Management Taipei, Taiwan June 25–30, 2013. Journal of Convention & Event Tourism, 15(1),6-8.
l Chen, M. H., Wu, K. L., and Chen, B. T.*,(2013). The impact of state ownership on hotel firms’ characteristics and financial performance in China. Tourism Economics19(5),1207–1214.
l Gursoy, D., and Chen, B. T.*,(2012).Factors Influencing Camping Behavior: The Case of Taiwan. The Journal of Hospitality Marketing & Management, 21(6),659-678.
l Gursoy, D., Chi, C. G., Ai, J., and Chen, B. T., (2011).Temporal Change in Resident Perceptions of a Mega-event: The Beijing 2008 Olympic Games. Tourism Geographies,13(2), 299-324.
l Lu, Y. C., and Chen, B. T.* (2011). The Potential for Active Online Learning in Taiwanese Tourism Degree Programs based on Online Educational Experiences of Graduate Students. The Journal of Teaching in Travel & Tourism,11(3), 1-19.
l Chen, B. T.*, Lu, C. Y., and Wu, H., (2010). An Exploratory Study on RV Travel in Taiwan: College Students and Perceptions. The Journal of Hospitality Marketing & Management, 19(6), 658-675.
l Wu, W. C., and Chen, B. T.*, (2009). A Study of Perceptions and Use of English for Specific Purposes among tourism majors-- do English Courses Provided by Their Schools Prepare Them for Their Future Career? HOSTEUR, 18(2), 29-34.
l Chen, B. T.*, Lu, C. Y., and Chang, D., (2009). Working Holiday Markers: A Qualitative Study of Taiwanese Students Experience in Australia. The Business Review, Cambridge, 13(2), 267-272.
l Chen, B. T.*, and Bright, L. K., (2008). NYSP Summer Camp Directors See Increasing Parental Demands. The Journal of Youth Sports, 4(1), 8-17.
l Chen, B. T.*, and Bright, L. K., (2007). Renewing Professorial Role Model Vitality. The Journal of Teaching in Travel & Tourism, 7(3), 69-80.
l Chen, B. T.*, and Gursoy, D. (2007). Preparing Students for Careers in the Leisure, Recreation, and Tourism Field. The Journal of Teaching in Travel & Tourism, 7(3), 21-41.
l Chen, B. T.*, and Wu, W. C. (2007). Extolling the Virtues of Language Immersion in Whole-Family Camps. The Business Review, Cambridge, 7(2), 77-83.
I Chen, B. T., Lin, A., and Tseng, B., (2018). The Application of Automated, Point of Sale System Customer Service Robots to Attract Customers, Presented at Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, on 25 June – 29 June 2018, Bangkok, Thailand. Best Paper Award for Undergraduate Student
l Lu, C. Y., and Chen, B. T., (2013). Examining effects of subliminal priming on promoting healthy eating patterns. China Tourism and China Hotel-Branding Forum 2013, 16th - 18th May 2013, Hong Kong.
l Chen, M. H., Wu, K.L. and Chen, B. T., (2012). State Ownership and the Chinese Hotel Firms’ Characteristics and Performance. Annual ICHRIE Summer Conference, Providence, USA, August 1-4, 2012.
l Chen, B. T.*, (2012). The impact of perceived value on TV home shopping, and purchase intention. Presented at Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, on 31 May – 3 June 2012, Corfu, Greece.
l Chen, H. T., and Chen, B. T.*, (2012). Considering attribute confirmation and service strategy development of competitors for fast-food chain restaurants in Taiwan. Presented at Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, on 31 May – 3 June 2012, Corfu, Greece.
l Lu, C. C., Gursoy, D., and Chen, B. T., (2012). Comparative analysis of cross cultural information search behavior: The case study of Taiwan. The 17th Annual Graduate Student Research Conference in Hospitality and Tourism, 5-7 January 2012, Auburn, Alabama.
l Chen, B. T.*, (2011). Enhancing Taiwan’s tourism industry through the promotion of local cultural events. Presented at Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, 19 - 24 June 2011, Istanbul, Turkey.
l Lu, C. Y., and Chen, B. T.*, (2011). Travelers’ Travel Intention: Implications of Past Travel Experiences and Perceptions of Risk. Presented at Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, 19 - 24 June 2011, Istanbul, Turkey.
l Chen, B. T.*,Chi, C. G., Gursoy, D., and Carol Y. Lu, (2011). A Systematic Examination of Destination Loyalty Formation. Presented at 9th Asia-Pacific CHRIE Conference 2011, Jun 2-5, 2011, Hong Kong.
l Chen, B. T.*, and Chi, C. G., (2010). East-West Cultural Impact on Tourism of University Students. Presented at 8th Asia-Pacific CHRIE Conference 2010, 12-14 August 2010, Thailand
l Chen, B. T.*, Wu, H. and Lu, R. Y., (2010). A Study of Exploring Taiwan’s International Students’ Intentions for their Recreational Activities Based on the Theory of Planned Behavior. Presented at 8th Asia-Pacific CHRIE Conference 2010, 12-14 August 2010, Thailand
l Gursoy, D., Chi, C. G. and Chen, B. T., (2010). A Systematic Examination of Destination Loyalty Formation. Presented at 2010 Annual ICHRIE Summer Conference & Marketplace, 28 - 31 July 2010, USA
l Hsieh, P. S., Lu, C. Y., and Chen, B. T.*, (2009). An examination of push-pull theory applied to the relationships among pre and post-camping--an example of university students of tourism majors in Central Taiwan, 2009 International Conference on the Development Trends of Tourism and Hospitality Industry & Education, Sept. 25-26, 2009, Taipei Taiwan
l Wu, W. C., and Chen, B. T., (2009). Exploring Perceptions of English-Speaking Visitors Regarding their Satisfactions wish the Taiwanese English Environment. Presented at 7th Asia-Pacific CHRIE Conference 2009, May 28-31, 2009, Singapore
l Lu, Y. C., and Chen, B. T., (2009). Active Online Learning in Graduate Tourism Degree Programs in Taiwan. Presented at 7th Asia-Pacific CHRIE Conference 2009, May 28-31, 2009, Singapore
l Gursoy, D., Chi, C. G., and Chen, B. T., (2007). Factors Influencing Taiwanese Camping Behavior” Presented at the Fourth China Tourism Forum-Community-based Tourism, December 15-16, at Kunming, Yunnan, China
l Chen, B. T., and Wu, W. C. (2006). The Language Travelers: Complete Cultural and Lingual Immersion for the 21st-Century Family” Presented at the 11th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, January 5-7, Seattle, Washington
l Cheng, J. C., and Chen, B. T.*, (2006). Comparison and Contrast of Taiwanese and American Camping Facilities. Presented at the International Society of Travel and Tourism Educators (ISTTE) Conference, October 12-14, at Las Vegas, Nevada, USA.
國立勤益科技大學產學合作計畫主持人陳泰衡 (2009). 清境佳美休閒渡假山莊市場調查，針對遊客滿意度及回流意願來評估山莊的優勢.計畫編號9892505N. (98/6/1~99/9/31).
一、工作資歷:
l 2017/2 至 Present 國立勤益科技大學休閒產業管理系 專任教授
l 2013/2 至 2017/1 國立勤益科技大學休閒產業管理系 專任副教授
l 2007/8 至 2013/1 國立勤益科技大學休閒產業管理系 專任助理教授
l 2007/2 至 2007/7 亞洲大學休閒暨遊憩管理系 專任助理教授
l 2003/6 至 2006/12 The University of South Dakota-National Youth Sport Program-Assistant director
二、國際客座主編和期刊編輯委員:
l International CHRIE- HOSTEUR, Editorial Board Member, 2009 – present
l Journal of Hospitality Marketing and Management, Editorial Board Member, 2012– present SSCI
l Advances in Hospitality and Tourism Research, Editorial Board Member, 2013 – present ESCI
l International Journal of Culture, Tourism and Hospitality Research, Editorial Board Member, 2014 – present ESCI
l European Journal of Tourism Research, Editorial Board Member, 2014 – present ESCI
l International Journal of Applied Business Research, Editorial Board Member, 2019 – present
l Journal of Hospitality, Editorial Board Member, 2019 – present
l Journal of Tourism Quarterly, Editorial Board Member, 2019 – present
l International Journal of Cultural and Digital Tourism, Editorial Board Member, 2014 –present
l Guest Editor: Journal of Hospitality and Tourism Technology
Special issue on “Technological Advances in Hospitality” Volume 6 Issue 1, 2015
l Guest Editor: International Journal of Culture, Tourism and Hospitality Research Special issue on:“ADVANCES IN HOSPITALITY AND TOURISM CULTURE RESEARCH” Volume 8 Issue 3, 2014
l Guest Editor:Advances in Hospitality and Tourism Research, Special issue on: "Creativity and sustainability in hospitality and tourism" Volume 6 Issue 2, 2018
三、國際期刊審稿員:
l Journal of Hospitality Marketing and Management
l International CHRIE HOSTEUR
l Journal of Convention & Event Tourism
l Advances in Hospitality and Tourism Research (AHTR)
l International Journal of Culture, Tourism and Hospitality Research
l Journal of Quality Assurance in Hospitality and Tourism
四、國際研討會科學委員會委員:
l 2011--- Present Scientific Committee Board Member for the international conference of Advance in Hospitality and Tourism Marketing and Management
l 2014---Present Scientific Committee Board Member for the international conference of the International Conference on Cultural and Digital tourism,
http://www.iacudit.org/Conference2017/conference-committees/
l 2015 Scientific Committee Board Member for the international conference of the 2nd International Entrepreneurship and Career Symposium, Mugla, Turkey, between 9 - 11 October, 2015.
http://girisimcilik.mu.edu.tr/kurullar.aspx?dil=ING&kurul=hakem
l 2014 Scientific Committee Board Member for the international conference of The International Antalya Hospitality Tourism and Travel Research Conference, Antalya, Turkey, 9-12 December 2014
http://www.ihtrc.com/default.asp?pageid=169
l 2012--2014 Scientific Committee Board Member for the international conference of the International Conference on Contemporary Marketing Issues (ICCMI),
http://www.mkt.teithe.gr/iccmi2012/ScientificCommittee.html
http://www.mkt.teithe.gr/iccmi2014/ScientificCommittee.html
l 2019 Scientific Committee Board Member for the 4th International Tourism Congress
http://itc2019.anadolu.edu.tr/
五、 校內服務:
l 國立勤益科技大學 休閒產業管理系實習旅行社指導老師
l 國立勤益科技大學 班級級任導師
l 國立勤益科技大學 學生申訴委員會委員
l 國立勤益科技大學 教師申訴委員會委員
l 國立勤益科技大學 圖書館諮詢委員會委員
l 國立勤益科技大學 休閒產業管理系系教評會議委員
l 國立勤益科技大學 管理學院院務會議委員
l 國立勤益科技大學 休閒產業管理系系學會指導老師
l 國立勤益科技大學 管理學院 第十二屆管理學術研討會-國際科技創新與管理 總幹事
l 國立勤益科技大學 全國高中職學生智慧生活創意設計比賽管理領域休閒與餐旅設計組評審委員
六、校外服務:
l International CHRIE –Future Fund Committee, 2010 — 2012
l International CHRIE –Awards Committee, 2011 — 2013
l International CHRIE –Industry Services Committee, 2012 — 2013
l International CHRIE –Conference Committee, 2012 — 2015
l 國立彰化師範大學商業教育學系博士班學位口試委員
l 朝陽科技大學休閒事業管理系所碩士班學位口試委員
l 亞洲大學休閒暨遊憩管理系碩士班學位口試委員
l 校外課程諮詢委員 弘光科技大學運動休閒系課程研討座談會
l 國立高雄餐旅學院 國際交流座談會 主持人
International Conference Reviewer for:
l The 2015 The Asia Pacific Tourism Association (APTA) Annual International Conference May 14 - 17, 2015, Kuala Lumpur, Malaysia
l The 2012 Annual International CHRIE Summer Conference & Marketplace 1-4 August 2012, Providence, Rhode Island. USA
l The 9th Asia-Pacific CHRIE Conference 2011, Jun 2-5, 2011, Hong Kong. China
l The 8th Asia-Pacific CHRIE Conference 2010, 12-14 August 2010, Thailand
l 6th Advance in Hospitality and Tourism Marketing and Management,
七、特殊榮譽:
l Marquis Who's Who 2016、2017、2018 Albert Nelson Marquis Lifetime Achievement Award
l Journal of Hospitality Marketing and Management, Editorial Board Meeting, Beppu, Japan between 18 - 21 June, 2015.
l Journal of Hospitality Marketing and Management, Editorial Board Meeting, Guangzhou, China between July 14 – 17, 2016
l Journal of Hospitality Marketing and Management, Editorial Board Meeting, Famagusta, Cyprus between July 10 -15, 2017.
l 2010榮獲觀光菁英甄選及赴國外訓練計劃，美國迪士尼團體訓練
l 榮獲駐波士頓台北文化經濟辦事處鼓勵台灣學生出國留學及研習補助款
l 第三屆全球釜山觀光論壇演講者 The 3th Global Busan Tourism Forum speaker
l 雲林縣元長國小創校100年傑出校友
八、其他:
l 2007 – Present The Outdoor Recreation Association of R.O.C.
l 2007 – 2013 International Council on Hotel, Restaurant and Institutional Education (ICHRIE)
l 2005 – 2007 International Society of Travel and Tourism Educators (ISTTE)